Simple pricing. Full platform on every plan.
Scale your plan as your team grows - every feature included from day one.
Starter
Perfect for solo CSMs or small teams just getting started.
- 2 users
- 75 accounts
- 1,000 AI calls / month
- Full platform access
- 14-day free trial
Team
Growing CS teams with multiple CSMs.
- 5 users
- 200 accounts
- 5,000 AI calls / month
- Full platform access
- 14-day free trial
Business
Mid-size orgs managing larger books of business.
- 15 users
- 500 accounts
- Unlimited AI calls
- Full platform access
- 14-day free trial
Every plan includes the full platform - health scoring, AI features, alerts, forecasting, API & webhooks. Tiers are purely about capacity (users + accounts), not features.
Frequently Asked Questions
Each customer you're tracking health scores for counts as one account. If you're managing 50 clients, that's 50 accounts.
Yes. New sign-ups get a 14-day free trial on the Starter plan - no credit card required. You'll have access to the full platform during your trial.
Yes, via the self-serve portal. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing period.
You'll be prompted to upgrade. No data is lost - your existing accounts and health scores remain untouched while you decide.
Annual billing gives you 2 months free compared to monthly. You're billed once per year. Starter saves ~$96/yr, Team saves ~$156/yr, Business saves ~$300/yr.
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