Stop guessing
which customers
are about to churn
You're managing dozens of accounts with spreadsheets and gut feel. iQcadence gives you real-time health scores, proactive alerts, and the visibility to act before it's too late.
Set up in an afternoon. Insights from day one.
Built for
Enterprise visibility.
Startup speed.
AI-powered narrative intelligence, not just dashboards. Everything you need to manage customer health - nothing you don't.
AI-Powered Insights
AI-generated risk analysis, QBR meeting prep, and save playbooks. Written intelligence on what's happening and what to do - not just charts.
Learn more →26-Factor Health Scoring
Proprietary signal model with recency decay, plateau detection, and trend acceleration. Transparent, weighted, and fully adjustable.
Learn more →NRR Revenue Forecasting
Project MRR impact per account with churn probability modeling and waterfall visualization. Give CS a seat at the revenue table.
Learn more →Built for how CS teams actually work
Your daily command center
Portfolio health, revenue at risk, upcoming renewals, and signal columns for NPS, CSAT, logins, adoption, and growth - everything your CS team needs in one view.
Explore Home Base →
See risk before it becomes churn
MRR exposure, priority actions, and category breakdowns so you know exactly where to focus today.
Explore Alerts →
The full picture, every account
Weighted scoring across engagement, usage, sentiment, and more. You control the formula - nothing is hidden.
Explore Health Scoring →
Intelligence built into every workflow
Six AI features that save your team hours every week, built on your live account data.
Portfolio Overview
AI-generated summary of your entire book of business: trends, risks, and where to focus this week.
Focus List
Prioritized list of accounts that need attention right now, ranked by risk and revenue impact.
Meeting Prep
Walk into every call prepared: executive summary, flagged risks, and suggested talking points from live data.
Save Plans
Structured weekly action plans for at-risk accounts, generated from health signals and account history.
Detail Insights
Per-account intelligence: what's working, what's declining, and specific actions to take next.
Prevention Plans
Proactive playbooks generated before risk escalates, so you can intervene early and keep accounts healthy.
Live in minutes, not months
Connect your data
CSV import, Salesforce, HubSpot, Stripe, Slack, or Teams. iQcadence maps your fields automatically.
Configure scoring
Pick the signals that matter. Set the weights. See instant results.
Act with confidence
Dashboards, alerts, and next steps for every single account.
Connects with the tools you already use
Built by a CS leader, for CS teams
After years in customer success at B2B SaaS companies, I kept hitting the same wall - enterprise platforms that cost five figures and take months to deploy, or spreadsheets that demand constant upkeep and still can't tell you which account is about to churn. iQcadence is the tool I wish I had.
Frequently asked questions
More answers in the Help Center
You can be up and running in about 15 minutes. Connect your data (or start with a CSV), set your health score weights, and view your first dashboard.
SaaS founders, small CS teams, and teams outgrowing spreadsheets who need real-time customer health visibility without enterprise complexity.
No. Start with a CSV import and see health scores, alerts, and dashboards right away. Integrations add more signals but aren't required.
Health scores are a weighted composite of the signals you choose. You control which signals matter and how much each one weighs. Fully transparent and adjustable.
All data is encrypted in transit and at rest. Role-based access controls, audit logging, and secure cloud infrastructure.
iQcadence is currently in early access. Book a demo and I'll walk you through the options.
Your customers are telling you something.
Are you listening?
Replace spreadsheets and gut feel with real-time health scores. Live in 15 minutes.