AI-Powered Customer Intelligence

Turn Customer Health Into
Predictable Revenue Growth

Real-time health visibility and proactive alerts for SaaS teams. Start in minutes, without enterprise complexity.

Built by a SaaS Customer Success leader, working hands-on with early teams to shape the product.

Book a Demo See How It Works

15-minute demo. No commitment.

iQcadence in action - Dashboard overview, customer scoring, and AI-powered health insights
Who it's for

Built for SaaS Teams That Need
Clear Customer Visibility

Whether you're a founder wearing multiple hats or a CS leader scaling the team, you get one place to see health, risk, and renewals.

SaaS Founders

Get clear visibility into customer health, renewals, and risk without building custom tracking systems.

Small Customer Success Teams

Manage accounts, monitor health, and prioritize outreach without complex enterprise software.

Teams Outgrowing Spreadsheets

Replace fragile spreadsheets with structured, real-time customer tracking.

Revenue and CS Leaders

Understand customer risk and expansion opportunities with clear, actionable insight.

Features

Core Capabilities

The essential tools your CS team needs for proactive customer management.

Real-Time Customer Health Scoring

Instantly see which accounts are healthy, at risk, or need attention.

Proactive Risk and Renewal Alerts

Identify risk early and take action before churn happens.

Account Lifecycle Tracking

Track customer status, ownership, and engagement over time.

Expansion and Growth Visibility

Identify opportunities for expansion and revenue growth.

See All Features → Book a Demo
See It In Action

Built for How CS Teams
Actually Work

From portfolio-level views to individual account scoring, every screen is designed to help you act faster.

iQcadence Customers view - sortable table with health scores, trends, momentum, and lifecycle stages

Track every customer with real-time health scores, trend sparklines, momentum indicators, and filterable status views.

iQcadence Alerts view - prioritized health, support, and renewal alerts

Prioritized alerts for health drops, support issues, and upcoming renewals - so your team knows exactly where to focus.

iQcadence Score Customer view - weighted health scoring with signal breakdown

Score any customer in seconds. See the weighted signal breakdown, risk category, and AI-recommended playbook instantly.

Not Spreadsheets. Not Enterprise.
Right-Sized.

Most teams are stuck between manual spreadsheets and overbuilt platforms. iQcadence gives you real-time health visibility, proactive alerts, and purpose-built CS tools - without long implementations or six-figure contracts.

Spreadsheets Manual updates, no alerts, doesn't scale
CRMs / ad-hoc Not built for CS, limited health visibility
Enterprise CS Months to implement, very high cost

We built iQcadence to sit in the gap - days to value, transparent pricing, built for how CS teams actually work.

See the full comparison
Pricing

Simple, Transparent Pricing

Plans for every team size. No hidden fees, no long-term contracts required.

Solo

For individual CSMs, founders, and very small teams

$ 39 /mo

$390/yr (2 months free)

  • 1 user
  • 150 accounts
  • Health scoring
  • Renewal tracking
  • Task tracking
  • Alerts and reminders
  • Dashboard and reporting
  • CSV import/export
Book a Demo

Team

For small Customer Success teams

$ 119 /mo

$1,190/yr (2 months free)

  • Up to 5 users
  • 750 accounts
  • Everything in Solo, plus:
  • Shared team dashboard
  • Collaboration and account ownership
  • Slack / Teams alerts
  • Portfolio views
  • Multiple health score profiles
  • Sentiment tracking
Book a Demo
Most Popular

Pro

For scaling SaaS companies with dedicated CS function

$ 249 /mo

$2,490/yr (2 months free)

  • Up to 15 users
  • Unlimited accounts
  • Everything in Team, plus:
  • Playbooks and automation
  • Segmentation and filtering
  • API access and webhooks
  • AI next-best-action recommendations
  • Advanced reporting and performance tracking
  • Priority support
Book a Demo

Enterprise

For larger organizations with advanced requirements

Starts at $ 499 /mo

Custom scope and terms

  • Unlimited users
  • Unlimited accounts
  • SSO
  • Dedicated infrastructure
  • Custom integrations
  • Custom scoring models
  • SLA and priority support
  • White-label options
Contact Us

Frequently Asked Questions

Common questions about iQcadence. More answers in the Help Center.

Most teams are up and running in under an hour. We guide you through connecting your data (or starting with a CSV), setting your health score weights, and viewing your first dashboard. No long implementation or professional services required.

SaaS founders, small CS teams, and teams outgrowing spreadsheets who need real-time customer health visibility without enterprise complexity. If you're comparing spreadsheets to Gainsight or Vitally and want something in between, iQcadence is built for you.

No. You can start with a CSV import or manual entry and see health scores, alerts, and dashboards right away. Integrations (e.g. Slack, HubSpot) add more signals and automation but aren't required to get value.

Yes. We don't lock you into long-term contracts. You can cancel or change plans at any time. We're confident you'll stay once you see the impact on retention and visibility.

Start Tracking Customer Health
with Clarity

Get real-time visibility into your customers, identify risk early, and stay ahead of renewals.

Book a Demo

15-minute call. No commitment. No setup complexity.