AI-Powered Customer Intelligence

Turn Customer Health Into
Predictable Revenue Growth

iQcadence is a customer success platform built for SaaS teams that need real-time health visibility, proactive alerts, and clear insight into every customer relationship.

Track every account. Identify risk early. Stay ahead of renewals.

Built by a SaaS Customer Success leader who needed better health visibility without enterprise complexity - and now working hands-on with a small group of SaaS teams to shape the product.

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iQcadence in action - Dashboard overview, customer scoring, and AI-powered health insights

Built for SaaS Teams That Need
Clear Customer Visibility

SaaS Founders

Get clear visibility into customer health, renewals, and risk without building custom tracking systems.

Small Customer Success Teams

Manage accounts, monitor health, and prioritize outreach without complex enterprise software.

Teams Outgrowing Spreadsheets

Replace fragile spreadsheets with structured, real-time customer tracking.

Revenue and CS Leaders

Understand customer risk and expansion opportunities with clear, actionable insight.

Features

Core Capabilities

The essential tools your CS team needs for proactive customer management.

Real-Time Customer Health Scoring

Instantly see which accounts are healthy, at risk, or need attention.

Proactive Risk and Renewal Alerts

Identify risk early and take action before churn happens.

Account Lifecycle Tracking

Track customer status, ownership, and engagement over time.

Expansion and Growth Visibility

Identify opportunities for expansion and revenue growth.

See All Features →
See It In Action

Built for How CS Teams
Actually Work

From portfolio-level views to individual account scoring, every screen is designed to help you act faster.

iQcadence Customers view - sortable table with health scores, trends, momentum, and lifecycle stages

Track every customer with real-time health scores, trend sparklines, momentum indicators, and filterable status views.

iQcadence Alerts view - prioritized health, support, and renewal alerts

Prioritized alerts for health drops, support issues, and upcoming renewals - so your team knows exactly where to focus.

iQcadence Score Customer view - weighted health scoring with signal breakdown

Score any customer in seconds. See the weighted signal breakdown, risk category, and AI-recommended playbook instantly.

Not Spreadsheets. Not Enterprise.
Right-Sized.

Most teams are stuck between manual spreadsheets and overbuilt platforms. iQcadence gives you real-time health visibility, proactive alerts, and purpose-built CS tools - without long implementations or six-figure contracts.

Spreadsheets Manual updates, no alerts, doesn't scale
CRMs / ad-hoc Not built for CS, limited health visibility
Enterprise CS Months to implement, very high cost

We built iQcadence to sit in the gap - days to value, transparent pricing, built for how CS teams actually work.

See the full comparison
Pricing

Simple, Transparent Pricing

Plans for every team size. No hidden fees, no long-term contracts required.

Solo

For individual CSMs managing their book of business

$ 29 /mo

$290/yr - save 17%

  • 1 user, 100 accounts
  • Health scoring with global weights
  • Renewal tracking + urgency scoring
  • Friday List
  • Basic dashboard
  • Customer tabs (notes, history, contacts, sparklines)
  • Talk tracks
  • Filter presets & custom tags
  • CSV import
  • Email alerts (triggered)
  • Print reports
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Most Popular

Team

For CS teams that need collaboration and visibility

$ 99 /mo

$990/yr - save 17%

  • 3 users, 500 accounts
  • Everything in Solo, plus:
  • Account assignment + co-ownership
  • Team portfolio view
  • Scoring profiles (custom weights)
  • Slack / Teams alerts
  • Audit log
  • Momentum tracking
  • Basic reporting
  • Sentiment tracking
Book a Demo

Pro

For scaled CS orgs that need advanced intelligence

$ 199 /mo

$1,990/yr - save 17%

  • 10 users, unlimited accounts
  • Everything in Team, plus:
  • CSM performance dashboard
  • Customer segmentation
  • Account tiers with custom rules
  • Playbooks
  • QBR prep
  • Next best action (AI)
  • API access + webhooks
  • Priority support + onboarding call
Book a Demo

Enterprise

For organizations with complex requirements

Custom Pricing

Unlimited users & accounts

  • Everything in Pro, plus:
  • Dedicated private server
  • Done-for-you configuration
  • Custom integrations
  • White-label option
  • SSO / SAML
  • Custom health score methodology
  • Advanced role permissions
  • Custom SLA + uptime guarantee
  • Quarterly reviews with founder
  • Direct founder Slack access
Contact Us

Start Tracking Customer Health
with Clarity

Get real-time visibility into your customers, identify risk early, and stay ahead of renewals.

Book a Demo

No setup complexity. Ready in minutes.